Shipping Guidelines for Sellers
Our goal is to provide an environment where buyers and sellers are confident with their transactions and trust that reasonable measures are taken to ensure safe and speedy delivery.
We provide a shipping allowance to all sellers to help defer the cost of shipping items. The shipping and handling allowance provided is sufficient to cover the cost of shipping and provide some extra for supplies.
The US Post Office now uses automation equipment to process most mail. Small orders can no longer be sent in plain envelopes because this equipment, which requires envelopes to be flexible, will destroy them. Orders must be sent at the First-Class Parcel rate. For mailability, all pieces 1/4 inch thick or less must be a minimum of 5 inches in length, 3-1/2 inches in height, and 0.007 inch in thickness to go at this rate. We recommend the use of top loaders or hard cardboard to reduce the chance of damage, especially if you are not using a bubble mailer. For orders of 150 cards or more, use the Post Office packaging for Priority Mail and International Priority Mail Small Flat Rate boxes. These are the most economical ways to send large quantities of cards, and the post office provides the packaging for FREE!
USPS Tracking is now available for no extra charge on all First-Class parcels going to destinations in the USA. CardShark will cover losses in delivery if any package with a code that shows acceptance at a Post Office is later deemed missing in transit. If a seller fails to put tracking on an order, they are responsible for losses.
Orders to some countries can be tracked for no charge. We expect you to put this free tracking on packages to the following countries: Review section 252.22, Availability. The risk of loss to other destinations lies with the buyer. However, you can ask them if they would prefer to pay for a more expensive service - such as a courier, DHL, FedEx, etc. - and charge them directly for those costs. Also, please understand that tracking is not a substitute for insurance. If your buyer has purchased a high-value order, you may ask them to pay extra for insurance because this feature is not offered in the CardShark system.
Delays may be caused by customs in the destination country. Buyers are urged to check with their local customs office to see if a duty tax has been levied on their order.
Your package may not include any of the following:
* Promotional or other commercial materials that are not provided or approved by CardShark.
* Promotion of another site or invitation to the buyer to visit a site other than CardShark.
* Marketing or advertising material: catalogs, business cards, and business reply cards.
* Materials that are not directly related to the goods which are being shipped and/or provided or approved by CardShark.