CardShark (Customer Support)

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Customer Support

Welcome to the automated customer support system. Please select one of the following options to quickly and efficiently deal with the problem or question you have.

You must file a complaint within 30 days of the transaction day.

If none of the following items provides the answer to your problem, you can click the last option in either column and send a message directly to our support team.

Make sure to review these links to common questions about CardShark:

  Introduction to CardShark
  How to Buy
  How to Sell
  Non-US Residents

  How to ship an order
  Help Pages
  When will I be paid?
  Buyer Shipping Prices
  Seller Shipping Allowances

Open a Customer Service Ticket

Buyer Issues	Seller Issues
I have not received my items... I have received a partial order... I have received the wrong items... Condition of some/all items was not correct... Some/all items were not correct version... The items were damaged in shipment... My question wasn't answered here...	My question wasn't answered here...
Ticket already open? Go to your customer service ticket dashboard Note: This system periodically sends reminder emails querying you about the status of your issue. More often than we would like, orders are delayed in shipping by the post office and do eventually arrive at their destination. Please view our general policies.